5 New Year's Resolutions for Financial Advisors

Posted by Maria Considine King

December 10, 2019 at 10:00 AM

It’s time once more to start thinking about your New Year’s resolution. Most often, people will set goals for personal growth, focusing on ways to improve their physical and mental well-being: eating healthier and exercising more, watching less TV or spending less time on social media, and getting more involved in the community are a few common ones. But what about making resolutions for your business?

Read More

Topics: Practice Management

Are You Suffering from Compassion Fatigue?

Posted by Angela Sarver

December 4, 2019 at 1:30 PM

When you take care of others as part of your job, you frequently hear about ongoing suffering, which can take its toll in the form of burnout and secondary traumatic stress. For advisors, burnout may result from your external environment, including a fast-paced schedule, long hours, and not enough time in the day to spend with every client. This burnout may then lead to secondary traumatic stress, which is internal and occurs when you reach the point where you just can’t take it anymore. Sound familiar? If so, you may be suffering from compassion fatigue.

Read More

Topics: Practice Management

How Can Advisors Retain More Clients? The Answer Might Surprise You

Posted by Kristine McManus

December 3, 2019 at 10:00 AM

Suppose Jeremy Grantham is (finally) right again, and the market is indeed set for a recession, a downturn, a bear market—your choice what you want to call it. We know this would happen eventually—we’ve enjoyed the longest bull market in history (more than 10 years)—but it had to end at some point.

Read More

Topics: Practice Management

Research Says: Elevating the Client Experience Pays Off

Posted by Lori Yaverbaum

November 12, 2019 at 10:00 AM

Stop focusing on customer service. No, that’s not a typo. The reason I say this is because amazing customer service doesn’t necessarily help your bottom line. This is not to say you shouldn’t provide great service, but rather that it has become more of a commodity and is no longer a competitive differentiator. An amazing customer experience . . . well, that’s a whole other story.

Read More

Topics: Practice Management

Transform Your Firm with a Successful Advisor Partnership

Posted by Maria Considine King

November 6, 2019 at 1:30 PM

Industry press is buzzing with articles about the value of partnerships in providing for succession, scale, specialization, brand strength, growth capacity, and so on. As a result, we are seeing increasing interest among advisors in creating or deepening a partnership. If you are one of those individuals, it is critically important that you understand the range of partnership options available—and, more important, why you want to partner with someone—before traveling down that path.

Read More

Topics: Practice Management

New Call-to-action
The Independent Market Observer, Brad McMillan

Follow Us