Scaling Back: 4 Steps for Transitioning Clients as You Near Retirement

Posted by Liam O'Shea

March 6, 2019 at 1:30 PM

For many advisors, the decision to retire is complicated, mainly because it involves transitioning clients, some of whom have become dear friends, to another advisor or sometimes even to another firm. It’s hard to let go of those relationships, and so you stay in the business past your traditional retirement age. But continuing to work comes with a unique set of challenges, including a declining level of energy and mental acuity as you age and dissatisfaction among your successors, who want to step into leadership roles.

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Topics: Practice Management

A Language of Retirement: Helping Clients Live Their Best Post-Career Life

Posted by Joni Youngwirth

March 5, 2019 at 10:00 AM

I’ve spoken with countless advisors about their retiring clients. What I’ve learned is that even when a client is secure financially, that doesn’t always equal happiness in retirement. As a society, we haven’t developed good strategies to help people adjust from the work-based life they led for decades to something else.

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Topics: Practice Management

In the Now: Leveraging Technology to Enhance the Client Experience

Posted by Angela Sarver

February 27, 2019 at 1:30 PM

If someone had told you years ago that a phone small enough to hold in your hand would have more power than the technology NASA used for the first moon landing, would you have believed them? It’s true—and it’s a testament to the dramatic technological advancements we’ve experienced in the past several decades. The changes have ranged from the minor (Rolodexes are no longer a thing!) to major improvements, including how we interact with clients and prospects. As new solutions emerge, advisors will need to place a greater emphasis on leveraging technology to enhance the client experience.

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Topics: Practice Management

The Art of Engaging Clients: Do More with Less

Posted by Kristine McManus

February 26, 2019 at 10:00 AM

Commonwealth’s nationwide network of financial advisors often call me wanting to do more. Should they target a particular market for prospects, start a social media campaign, or redo their website? Perhaps create a radio show, cultivate centers of influence, or host a client appreciation event? How do they go about engaging clients? Sometimes, they send me marketing calendars, jam-packed with activities, and ask for feedback.

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Topics: Marketing

Data Breaches: A Guide to Reducing Impact

Posted by Sean Mackey

February 20, 2019 at 1:30 PM

Overwhelmed by what feels like constant news of data breaches? With headline after headline about companies being breached, it’s easy to feel like it’s out of our control. That’s why it’s more important than ever to know how you can protect your information (and your clients’) from cyber attacks like the ones we’re always hearing about. But how do you accomplish that without stopping Internet use altogether? Although there is no way to prevent a breach entirely, there are plenty of best practices you can employ to significantly reduce their impact.

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Topics: Information Security

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