You’ve probably heard that retirement plan recordkeeping is commoditized. But is it? In my view, each provider has strengths that should be considered. When you incorporate information about all interested parties (including your services as the plan’s advisor) that will interact with the provider during the lifetime of the relationship, the “right” recordkeeper can emerge. Conversely, failure to do so will eventually cause a point of failure. For example, a decision based solely on the plan sponsor’s needs might not integrate with your practice’s needs, meet the usability needs of plan participants, or fit the functional needs of the plan’s third-party administrator (TPA).