Is It Risk Tolerance or Risk Perception? And What Can You Do About It?

Posted by Kol Birke, CFP

November 19, 2014 at 1:30 PM

As the markets bounced around a bit this fall, you may have received an emotional call from an avowedly aggressive investor demanding to get out of the market or from a supposedly conservative investor demanding moves to compensate for losses after a rally.

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Topics: Behavioral Finance

When Behavioral Biases Get in the Way of Clients' Financial Decision Making

Posted by Kol Birke, CFP

November 18, 2014 at 10:00 AM

Back in 2011 and 2012, as we were picking up the pieces after the market crash, some of my colleagues at Commonwealth and I were busy writing articles and e-mails and talking with our advisors about how to keep behavioral biases from getting in the way of their clients' financial decision making.

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Topics: Behavioral Finance

Why All Financial Advisors Need a CRM System

Posted by Ben Davis

November 12, 2014 at 1:30 PM

A customer relationship management (CRM) system can not only help you form and maintain strong relationships with your clients, but it can also streamline your office procedures and boost efficiency. Not quite convinced? Here's a fictional example of why all financial advisors need a CRM system.

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Topics: Technology

7 Ingredients for Optimizing the User Experience [Infographic]

Posted by Darren Tedesco

November 11, 2014 at 10:00 AM

Every day, each of us makes a number of decisions that affect our lives. (Research says the number of decisions is somewhere between 3,000 and 35,000; I couldn’t decide which source to trust, so I’m giving you the range instead!) In making these decisions—regardless of whether our choices involve something rather ordinary or matters of consequence—we are attempting to optimize for something.

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Topics: Technology

How to Quantify Your Value-Add for Clients

Posted by Patrick Sarne

November 5, 2014 at 1:30 PM

Many advisors are constantly challenged with how to show their worth, define their value, and somehow put a finger on all the things they do for clients every day. Is this true for you?

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Topics: Asset Management

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