In The 7 Habits of Highly Effective People, author Stephen Covey puts the problems we face into three categories: those we can control, those we can influence, and those we can't control or influence. With insurance underwriting, you may often feel that you have no control—that the insurance carrier is in charge of the process. There are parts of the process that you can control or influence, however—and there are resources that can make it easier, too.